--- title: More Accessible Payments | G+D description: G+D supports your payments to be more accessible as payments shall be easier for everyone. Learn more image: https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Email/MAP_email-teaser.jpg --- [Possibilities](https://pages.gi-de.com/en/more-accessible-payments#possibilities) [Challenges](https://pages.gi-de.com/en/more-accessible-payments#challenges) [Products & Solutions](https://pages.gi-de.com/en/more-accessible-payments#solutions) [Partnerships](https://pages.gi-de.com/en/more-accessible-payments#partnerships) [Whitepaper](https://pages.gi-de.com/en/more-accessible-payments#whitepaper) ![GDE\_MAP\_Website\_AW1x2\_widescreen](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW1x2_widescreen.jpg?width=2544&height=820&name=GDE_MAP_Website_AW1x2_widescreen.jpg) # Making payments more accessible to everyone 32px 16px 16px **We believe payments should be accessible to everyone. Disabilities or impairments can affect anyone, at any time and can be permanent or temporary in nature. They can be defined as a mismatch between people’s abilities and their environment. Where this mismatch affects your customers’ ability to make payments, we feel that technology can step in to bridge that gap.** Our More Accessible Payments Initiative is dedicated to creating a barrier-free payment landscape. Beyond just tools and platforms which enable physical and digital payments, it embodies a social commitment, promoting co-creation, amplifying awareness, and rallying collective action to achieve an inclusive payment environment for all. ## Understanding impairment ![Defining-impairment-graphic](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Defining-impairment-graphic.png?width=1856&height=1045&name=Defining-impairment-graphic.png) ## Accessibility is for everyone ![GDE\_MAP\_Website\_AW3x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW3x2.jpg?width=4000&height=1228&name=GDE_MAP_Website_AW3x2.jpg) ## More Accessible Payments - Embrace a more inclusive future ![Video File Fallback](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/EP-MAP-LP-VIDEO%20.png) ### Why does accessibility matter for banks? ![GDE\_MAP\_Website\_AW4x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW4x2.jpg?width=2000&height=1240&name=GDE_MAP_Website_AW4x2.jpg) **Customer and market awareness: ** #### Leadership in payment Customers are increasingly choosing brands that align with their values. Social and ethical responsibility will soon become some of the most important drivers in customer perceptions, acquisition and loyalty.  **Marketing and brand commitment**  - Raising brand awareness  - Fulfil ESG commitments - Be inclusive - Banking as a lifestyle  ![GDE\_MAP\_Website\_AW5x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW5x2.jpg?width=2001&height=1241&name=GDE_MAP_Website_AW5x2.jpg) **Fostering human-centric innovation: ** #### New technologies create new opportunities Designing solutions that are more human-centric and experience-orientated makes banks more competitive and attractive.    **Trusted innovation**  - Innovation and competitive edge  - Cybersecurity enhancements  - Interoperability and integration  - Universal design principles  ![GDE\_MAP\_Website\_AW6x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW6x2.jpg?width=2001&height=1241&name=GDE_MAP_Website_AW6x2.jpg) **Growing relationships:** #### Developing an accessible payments ecosystem The soaring global trend towards solutions that embrace accessibility and inclusion, coupled with an increasing regulatory and legislative pressure, ensures that banks will need to build relationships and understanding across the wider payments market and beyond, so that they can maintain a competitive edge. **Sustainable growth strategy** - Expand customer base - Attract like-minded customers - Risk management - Diversify revenue stream sustainable growth ### The challenges for banks ![GDE\_MAP\_Website\_AW7x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW7x2.jpg?width=1924&height=1205&name=GDE_MAP_Website_AW7x2.jpg) **Resources and understanding** Even though the appetite to implement more accessible payment solutions might be present, logistics and resources might become a blocker. Limited development resource, or a lack of internal training resource can impact and delay new product deployment.  **Business fit** Banks may struggle to obtain buy-in from leadership and board as they are unclear about how accessibility might fit into their overall business strategies.  **Competing interests** While there might be a strong will to adopt an inclusive approach, banks might struggle to prioritize this ambition against competing interests.  **Risk-averse** Some elements within leadership might feel uncomfortable with the implications of being asked to focus on equality, inclusivity and accessibility. This might stem from a concern that the bank might be held to a closer scrutiny, or even being unsure of the commercial impact of taking this stance.  **Lack of proposition focus** When it comes to implementing accessible products and services, there might be a lack of clarity on exactly what to include in a proposition that makes it inclusive or accessible.  **Deployment readiness** There might be a lack of understanding on when this product is ready to deploy to the market. Solutions that are impacted by this concern might be delayed in testing and development indefinitely – losing out on the potential market opportunity.  ![GDE\_MAP\_infographic\_AWx2](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_infographic_AWx2.png "GDE_MAP_infographic_AWx2") ### The European Accessibility Act (EAA) – what you need to know Download our factsheet to learn more about how the EAA will impact operations in Europe, and its effects on every part of the payments journey. [Download now](https://pages.gi-de.com/hubfs/4016233/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/EAA%20infographic%20from%20G%2BD%20%26%20Netcetera%20.pdf?hsLang=en) ### How can G+D help? **Supporting banks in their social and eco-sustainable payment journeys ** The payments industry is only at the beginning of the journey toward achieving their social commitments and increasing accessibility for all. We have committed to supporting banks on their journeys – one step at a time. We work with, banks, retailers, civic organizations and end customers to ensure that everyone can access payments, no matter the level of support that people need.  #### Accessibility principles for inclusive payment solutions ![teaser-numbers\_1\_250x250](https://pages.gi-de.com/hs-fs/hubfs/Assets/G-D_Redesign/Icons/teaser-numbers_1_250x250.png?width=250&height=250&name=teaser-numbers_1_250x250.png) **Together from the start** We believe that true change can only happen when we involve the accessible community from the inception of each project. ![teaser-numbers\_2\_250x250](https://pages.gi-de.com/hs-fs/hubfs/Assets/G-D_Redesign/Icons/teaser-numbers_2_250x250.png?width=250&height=250&name=teaser-numbers_2_250x250.png) **Accessibility is for everyone** When designing for inclusivity, any potential solution should be universally useful, accessible for everyone, and made available to all. ![teaser-numbers\_3\_250x250](https://pages.gi-de.com/hs-fs/hubfs/Assets/G-D_Redesign/Icons/teaser-numbers_3_250x250.png?width=250&height=250&name=teaser-numbers_3_250x250.png) **Begin now and grow with every step** The most important step of any journey is the first one. Instead of waiting for some ‘perfect’ set of solutions, begin with whatever resources you have at hand. ### The More Accessible Payment solution suite ![GDE\_MAP\_Website\_AW8x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW8x2.jpg?width=1855&height=1043&name=GDE_MAP_Website_AW8x2.jpg) ### Physical payment innovations Focusing on more accessible and inclusive card solutions, from notches, large print, and high color contrast to tactile elements like Braille for card differentiation. ![Convego\_SenseDot\_ALPHA\_HR](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Convego_SenseDot_ALPHA_HR.png "Convego_SenseDot_ALPHA_HR") #### Convego® SenseDot These embossed bumps, applied to the card at the point of personalization help customers differentiate between different cards in their wallets – for example, a customer’s credit card might have a different pattern of bumps than their debit card.  ![Convego\_YOU\_ALPHA\_HR](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Convego_YOU_ALPHA_HR.png "Convego_YOU_ALPHA_HR") #### Convego® YOU Biometric Card  Cards protected with biometric security remove the need for customers to use passwords, PINs, or a mobile device to authenticate their transactions. ![Convego\_ClearView\_ALPHA\_HR](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Convego_ClearView_ALPHA_HR.png "Convego_ClearView_ALPHA_HR") #### Convego® YOU ClearView With this service, banks can print the cardholder’s PAN, expiry, name, and CVV in large and high contrast print to make it easier to read and make payments, great for those that might struggle to read a smaller print or embossed detail.  ![Convego\_Notch\_Debit\_ALPHA\_HR](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Convego_Notch_Debit_ALPHA_HR.png "Convego_Notch_Debit_ALPHA_HR") #### Notch card  A revolution in card design, featuring a distinct crescent-shaped notch for effortless identification and orientation, enhancing the payment experience for visually impaired customers.  ### Digital payment advancements Tailored, optimized digital payment solutions that emphasize user-friendly processes and heightened security through seamless biometric techniques in line with global standards.  ![Senior\_Wallet](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Senior_Wallet.jpg?width=1855&height=1043&name=Senior_Wallet.jpg "Senior_Wallet") #### Senior Wallet (powered by Netcetera)  A digital payment wallet solution specifically designed with older people’s potential needs in mind. A full-featured solution with specific enhancements to ensure maximum legibility and usability.  ![Convego\_CloudPay](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Convego_CloudPay.jpg "Convego_CloudPay") #### Convego® CloudPay HCE with G+D Assist  Convego® HCE with G+D assist allows banks/issuers to manage the digital payment experience and even provide capabilities such as audio confirmation of the payment amount before it is processed.  ![Convego\_AUTH-U](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Convego_AUTH-U.jpg "Convego_AUTH-U") #### Convego® AUTH-U  Convego® AUTH-U is a highly secure, seamless, and biometric-based solution that enables digital payments to be authenticated without passwords or PINs.  ### Onboarding development Prioritizing digital accessibility for those unable to visit physical branches, with initiatives such as remote onboarding solutions, QR-enabled audio content, and guided card activation processes. ![GDE\_MAP\_13\_RGB\_HR-1](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_13_RGB_HR-1.jpg?width=2000&height=1302&name=GDE_MAP_13_RGB_HR-1.jpg "GDE_MAP_13_RGB_HR-1") #### Convego® Braille (card & mailer)  Your payment card can be accompanied by both the traditional carrier and – in braille format – a document that helps customers with visual impairments understand the information contained on the user’s payment card and mailer. [Download datasheet](https://pages.gi-de.com/hubfs/4016233/EP/More%20Accessible%20Payments/Landing%20Page/GD_Brochure_Convego_Braille.pdf?hsLang=en) ![GDE\_MAP\_13\_RGB\_HR](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_13_RGB_HR.jpg?width=2000&height=1302&name=GDE_MAP_13_RGB_HR.jpg "GDE_MAP_13_RGB_HR") #### “Talk to me” Verbal Carrier & QR Codes QR codes can be printed in your carrier letters and allow customers to access audio content – in multiple languages – which could be additional information, AR simulation or an audio version of the carrier content. ### Inclusive language – your guide The language we use to talk about accessibility issues can be extremely important. Download our guide to discussing accessibility, disability and impairment in an open and inclusive way! [Download now](https://pages.gi-de.com/hubfs/4016233/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Brochure_G%2BD_MAP_LanguagePlaybook.pdf?hsLang=en) ![GDE\_MAP\_playbook\_AWx2](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_playbook_AWx2.png "GDE_MAP_playbook_AWx2") ### Working towards accessibility for all – together Through collaboration and co-creation, we are able to gain an in-depth knowledge of your target groups and the specific pain points they might have in banking and payments - placing the customer at the heart of everything we do.  32px 16px 16px ![GDE\_MAP\_Website\_AW10x2](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_Website_AW10x2.jpg?width=1855&height=1042&name=GDE_MAP_Website_AW10x2.jpg) ![Business disability forum](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Business-disability-forum.png?width=1000&height=562&name=Business-disability-forum.png "Business disability forum") ### Collaboration in action We are thrilled to announce our membership with Business Disability Forum (BDF), a leading player in the disability inclusion space. This partnership aligns perfectly with our mission to create more accessible payment and banking experiences for all. With BDF's extensive network of over 600 members and 64 partners, we are poised to accelerate our co-creation processes with banks and local communities, ensuring that no one is left behind in the financial landscape.   Together, we're paving the way for a more inclusive and accessible payment world.  [FIND OUT MORE](https://businessdisabilityforum.org.uk/) ![Signapse](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/Signapse.png?width=1000&height=562&name=Signapse.png "Signapse") ### Empower banking with AI sign language technology Giesecke+Devrient is proud to partner with Signapse AI to transform accessibility in the banking and payment sectors for individuals with hearing loss. Discover our collaborative efforts to integrate AI-powered sign language technologies into banking & issuance services. Check out more about Signpase AI! [FIND OUT MORE](https://www.signapse.ai/) ### Customise your payment card for different accessibility needs ![LABS\_Website\_Fast\_track (1)](https://pages.gi-de.com/hs-fs/hubfs/EP/Convego%20Lab/Landingpage/LABS_Website_Fast_track%20(1).jpg?width=2000&height=1125&name=LABS_Website_Fast_track%20(1).jpg "LABS_Website_Fast_track (1)") #### Convego Labs® Get connected with G+D's innovation experts and work collaboratively to launch your unique payment card that can support specific accessibility needs of your customers, such as visual impairment, hearing impairment and more. [Find out more](https://pages.gi-de.com/convego-labs?utm_source=hs-lp&utm_medium=organic&utm_campaign=map&utm_content=ep&hsLang=en) ![GDE\_MAP\_13\_RGB\_HR\_resize](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/Update%202023-12/GDE_MAP_13_RGB_HR_resize.png?width=1600&height=2000&name=GDE_MAP_13_RGB_HR_resize.png "GDE_MAP_13_RGB_HR_resize") ### Download our whitepaper Learn more about how we can make payments more accessible for your customers and the wider market.  ### More Accessible Payments Workshop ##### Unlock the future of payments & banking: The More Accessible Payments Workshop in Munich  Dive into the forefront of banking innovation where inclusivity meets technology. Join us in shaping a future where financial services are accessible to all.    On March 13th, 2024, Giesecke+Devrient (G+D) and the International Bankers Forum presented the exclusive More Accessible Payments (MAP) Workshop. Hosted in the heart of Munich, this event is a landmark gathering of thought leaders and change-makers. This is more than just a workshop – it's a unique opportunity to collaborate and co-create with experts from diverse sectors like banking, fintech, and PayTech, as well as NGO leaders and community advocates. Be a part of pioneering discussions and hands-on sessions that are set to redefine the standards of accessible banking.  [Find out more](https://pages.gi-de.com/more-accessible-payments-workshop?hsLang=en) ![GDE\_MAP\_10\_RGB\_HR-1](https://pages.gi-de.com/hs-fs/hubfs/EP/Event%20MAP%20Workshop%2003-2024/GDE_MAP_10_RGB_HR-1.png?width=1138&height=1415&name=GDE_MAP_10_RGB_HR-1.png "GDE_MAP_10_RGB_HR-1") ### More insights ![An elderly woman makes use of accessible payment options](https://pages.gi-de.com/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/GD-Spotlight-More-Accessable-Payments-for-All-Cover.png "An elderly woman makes use of accessible payment options") ##### More accessible payments for all Whether in the workplace, in social environments, or in providing vital services such as banking and payments, accessibility is no longer an option – it is a fundamental right. [Read More](https://www.gi-de.com/en/spotlight/financial-platforms/more-accessible-payments-for-all?utm_source=hs-lp&utm_medium=organic&utm_campaign=more_accessible_payments&utm_term=spotlight_map&utm_content=ep) ![A woman in a wheelchair is paying with her card](https://pages.gi-de.com/hs-fs/hubfs/EP/More%20Accessible%20Payments/Landing%20Page/GD-Spotlight-More-Accessable-Payments-Card-Cover.png?width=1600&height=900&name=GD-Spotlight-More-Accessable-Payments-Card-Cover.png "A woman in a wheelchair is paying with her card") ##### Explore how G+D and Microsoft think about accessibility In this exclusive Spotlight interview, Microsoft’s Lead Accessibility Evangelist & Director, Hector Minto, and G+D’s Director of Managed Card Issuance, Thomas Götz, discuss the lessons banks can learn from Big Techs, and the importance of cross-industry collaboration in driving the accessibility agenda. [Read More](https://www.gi-de.com/en/spotlight/trends-insights/accessibility-in-payments-insights-from-g-d-and-microsoft-leaders?utm_source=hs-lp&utm_medium=organic&utm_campaign=more_accessible_payments&utm_term=gd_microsoft_accessibility&utm_content=ep) © 2026, Giesecke+Devrient GmbH, Prinzregentenstraße 161, 81677 Munich Germany. All rights reserved - [Legal Notice](https://www.gi-de.com/en/imprint) - [Data Privacy](https://www.gi-de.com/en/data-privacy)